Shipping policy

ORDER PROCESSING + HANDLING TIME

FALL/WINTER HOURS (November 15-March 1, 2020)

Please allow 24 hours during business days (M-F) for order processing and packing.Ā  Wash Safe’s Warehouse Shipping Schedule is below. Orders

WAREHOUSE OPERATIONS:

Monday: Shipping - Place your order by Monday 1:00 pm ESTĀ 

Tuesday: Not Shipping - Orders placed after Monday 1:00 pm EST + Tuesday will ship on Wednesday

Wednesday: Shipping - Place your order by Wednesday 1:00 pm ESTĀ 

Thursday: - Orders placed after Wednesday 1:00 pm EST + Thursday will ship on Friday

Friday: Shipping - Place your order by Friday 1:00 pm ESTĀ 

Saturday: Not Shipping - Weekend orders will ship on Monday

Sunday: Not Shipping - Weekend orders will ship on Monday

Ā 

FREE GROUND SHIPPING OPTIONS

FREE Shipping Options to United States and Territories on select products.

Transit time: Please allow 3-6 Business Days for UPS Standard Ground Shipping. A map is provided below for you to estimate the ETA of your parcel following order processing and handling times.

Select products include:

  1. Roof Wash:Ā  All sizes! 3,10 & 40 LB
  2. Cedar Wash: All sizes! 3,10 & 40 LB
  3. Deck Wash: All sizes! 3,10 & 40 LB
  4. Tile Roof Wash Wash: All sizes! 3,10 & 40 LB
  5. Spray & Clean Composite Deck Cleaner: 1 Gallon + Case

Additional items added to your cart that are not listed above will not qualify for FREE Ground Shipping. You will only pay the shipping amount attributed to the items added to that order according to item weight and your destination. This amount is automatically calculated at checkout in accordance with current UPS rates. Ground is not available to post office boxes, APO/FPO addresses, or on certain items noted on the web site or in the catalog and excludes personalized, oversized, or altered items which may require additional handling.

GROUND SHIPPING OPTIONS

Ground Shipping Options to United States and select TerritoriesĀ 

Transit time: Please allow 3-6 Business Days for UPS Standard Ground Shipping. . A map is provided below for you to estimate the ETA of your parcel following order processing and handling times.

Ground Shipping rates are automatically calculated at checkout in accordance with current UPS rates. Ground is not available to post office boxes, APO/FPO addresses, or on certain items noted on the web site or in the catalog and excludes personalized, oversized, or altered items which may require additional handling.

SHIPPING TIMELINES

ROOF WASH COMPOSITE DECK CLEANER CEDAR WASH ECO SAFE EXTERIOR CLEANING PRODUCTS

ORDER INFORMATION ACCURACY POLICY

At Wash Safe, it is the customer's responsibility to provide complete and accurate shipping and billing addresses during the checkout process. Incorrect or incomplete addresses can lead to delivery delays, additional shipping costs, and potential loss of the package.Ā 

Immediate Processing: Once an order is placed, it enters our processing system promptly.Ā 

Address Changes Post-Order: We cannot alter the shipping address once an order has been processed. If an incorrect address was provided, it is the customer's responsibility to contact the shipping carrier with the provided tracking number to attempt a reroute.Ā 

Preventing Address Errors:

To ensure timely and accurate deliveries, we recommend:

Double-Checking Information: Carefully review all shipping and billing details before finalizing your order.

Utilizing Address Verification Tools: Many modern browsers and devices offer autofill and address verification features to help prevent errors.

By adhering to these guidelines, you can help ensure a smooth and efficient delivery process. We appreciate your attention to detail and cooperation.